This California Consumer Privacy Notice (“Notice”) supplements our main Privacy Policy and applies only to California residents (“consumers”) as defined by the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, “CCPA”). Capitalized terms not defined here have the meanings given in the CCPA or our Privacy Policy.
1) Notice at Collection
We collect the following categories of Personal Information (PI) from or about you for the business/commercial purposes listed below. We retain PI no longer than is reasonably necessary for the disclosed purposes or as required by law (see Section 6 – Retention).
| Category of PI (examples) | Sources | Business Purposes (examples) | Sold or “Shared” for CCPA Ads?* | Disclosed for a Business Purpose? |
|---|---|---|---|---|
| Identifiers (name, email, phone, IP address, online identifiers, ZIP/address) | You; automated technologies (cookies/pixels); service providers; referral partners | Request fulfillment, account management, customer support, security/fraud detection, analytics, marketing/advertising, site functionality | Shared with advertising/analytics partners (you can opt out) | Yes (hosting, email, analytics, anti-fraud, support) |
| Internet/Network Activity (browsing history on our site, pages viewed, clicks, timestamps, referring URLs) | Automated technologies; service providers | Site operations, debugging, security, analytics, marketing/advertising, measuring campaign performance | Shared (opt-out available) | Yes |
| Commercial Information (project requests, service interests) | You; service providers | Fulfillment, customer support, personalization, analytics | No sale; may be shared for advertising measurement (opt-out) | Yes |
| Inferences (profiles/segments about preferences/interests derived from other data) | Derived by us/partners | Personalization, analytics, marketing/advertising | Shared (opt-out available) | Yes |
| Professional/License Info (Contractors) (license details, company/services) | You (contractors) | Vetting/enable contractor lead delivery, compliance | No | Yes |
| Financial Info (Contractors) (payment details; no full payment credentials stored by us if a processor is used) | You; payment processor | Process payments to contractors, accounting | No | Yes (to payment processor) |
* “Sold or Shared”: We do not sell PI for monetary value. We may “share” PI (as defined by CCPA) with advertising partners to deliver cross-context behavioral advertising. You can opt out at any time (see Section 4).
Sensitive Personal Information (SPI)
We do not seek to collect SPI (e.g., SSN, driver’s license numbers, precise geolocation, account log-in with credentials, union membership, health/biometric data). If any SPI is collected incidentally (e.g., a document you submit), we use it only for limited, permitted purposes (e.g., security/compliance) and do not use it to infer characteristics. You may request to limit use/disclosure of SPI if applicable (see Section 4).
2) Purposes for Use of Personal Information
We use PI for: fulfilling and managing project requests; connecting homeowners with independent contractors who may contact you directly; customer support; personalization; analytics and site performance; security/fraud prevention; debugging; advertising/marketing (including interest-based ads); compliance with law; and other purposes described in our Privacy Policy or at the time of collection.
3) Categories of Third Parties
- Service Providers/Vendors (hosting, email delivery, analytics, ad tech, security/fraud, support, payment processing for contractors).
- Contractors (when you request to be connected; they may contact you directly).
- Affiliates/Business Transferees (in mergers, acquisitions, financing, or sale of assets).
- Legal/Compliance (government authorities, regulators, courts where required).
We enter contracts requiring recipients to keep PI confidential and use it only for specified purposes.
4) Your California Privacy Rights
- Right to Know/Access – the categories and specific pieces of PI we collected, the sources, purposes, and categories of third parties we disclosed/sold/shared PI to.
- Right to Delete – request deletion of PI we collected from you.
- Right to Correct – request correction of inaccurate PI.
- Right to Opt-Out of Sale/Sharing – opt out of “selling” or “sharing” PI for cross-context behavioral advertising.
- Right to Limit Use/Disclosure of SPI – where applicable.
- Non-Discrimination – we will not discriminate against you for exercising your rights.
How to Submit Requests
Email: contact@prohomesavings.com
Verification & Authorized Agents
We will verify requests (e.g., email confirmation, information match). Authorized agents must provide proof of authority and we may require the consumer’s verification/confirmation.
Timing
We will confirm receipt within 10 business days and respond within 45 days (extendable up to 90 days with notice). We will explain reasons if we cannot comply.
Frequency/Format
You may make two access requests in a 12-month period. Responses cover the prior 12 months (and, if requested, up to 12 months before January 1, 2022, to the extent required). We provide data in a portable and, where feasible, readily usable format.
Opt-Out Preference Signals (Global Privacy Control)
Where required by law, we honor GPC signals as a valid request to opt out of sale/sharing for the browser/session sending the signal. You can also use our links above to set broader preferences.
5) Children
We do not knowingly sell or share PI of consumers under 16. If we learn we have collected PI from a child under 16 without appropriate authorization, we will delete it.
6) Retention
We retain PI for as long as necessary to fulfill the purposes outlined in this Notice (e.g., to provide services, maintain security, meet legal/regulatory obligations, resolve disputes, enforce agreements), then delete or de-identify it consistent with our retention practices and applicable laws. Actual periods vary by category, purpose, and legal requirements.
7) Financial Incentives
If we offer programs that provide benefits (e.g., discounts) in exchange for PI, we will describe the material terms, the categories of PI involved, how to opt in, how to withdraw, and our good-faith method for calculating the program’s value as required by the CCPA.
8) Metrics Reporting (If Applicable)
If we are required to publish request metrics under the CCPA regulations (e.g., based on consumer volume thresholds), we will post them here or provide them upon request.
9) How to Contact Us
Email: contact@prohomesavings.com
10) Updates to This Notice
We may update this Notice from time to time. When we make changes, we will revise the Effective date at the top and post the updated Notice on our Website.
Effective date: September 16, 2025